Governance. Risk. Compliance. Cybersecurity.
Audit & Assurance

360° IT Audit

End-to-end audit across IT operations, security, risk and compliance.

360° IT Audit — auditor reviewing a control matrix and evidence files, MAST Consulting Group

Overview

A comprehensive review of the entire IT function — governance, infrastructure, applications, cloud, security, third parties, change, operations and DR — mapped to COBIT, ITIL, ISO 20000 and ISO 27001.

In depth

A four-layer view of this service.

Context, scope, delivery and impact — written for buyers, boards, auditors and search engines alike.

Layer 01 — Context

Context & Why It Matters

01

A 360° IT audit is the diagnostic of choice for new CIOs, audit committees, post-merger integration teams, private equity investors and regulators of critical-sector entities.

  • Where a security audit looks at controls, a 360° audit examines the entire IT function — governance, organisation, processes, applications, infrastructure, cloud, security, third parties, operations and DR — and produces a maturity-rated, board-ready view of IT risk.
Layer 02 — Scope

Scope & What It Covers

02

Coverage maps to COBIT 2019, ITIL 4, ISO/IEC 20000-1, ISO 22301, ISO 27001 and PMI standards.

  • Domains audited: IT governance and strategy, enterprise architecture, application portfolio, infrastructure and network, public and private cloud, cybersecurity, identity and access, data management, vendor and third-party management, project and change management, IT operations and service desk, business continuity and DR, IT financial management and IT HR/skills.
Layer 03 — Approach

Our Approach & Delivery

03

Mixed team of IT auditors (CISA), service-management specialists (ITIL Master), cloud architects (AWS/Azure/GCP), security practitioners and a delivery lead.

  • Planning agrees scope and risk-based depth per domain; execution combines interviews, documented evidence and observed walkthroughs; synthesis identifies cross-domain themes and root causes; reporting includes a domain-by-domain maturity heatmap, audit committee narrative and prioritised investment roadmap.
Layer 04 — Impact

Business Impact & Outcomes

04

A single defensible view of IT risk across the organisation, with a maturity score per domain and a 12–24 month investment roadmap.

  • Audit committees gain assurance, CIOs gain a baseline to lead from, and boards gain confidence to approve technology spend.
  • Typical engagement: 6–12 weeks, ~30 stakeholder interviews, ~150 evidence items reviewed.
At a glance

Process flow, compliance checklist and benefits.

A visual breakdown of how the engagement runs, what evidence we leave behind, and the business outcomes you can defend at the board.

Process flow

How we deliver 360° IT Audit.

  1. 01
    Planning

    Risk-based scope across all IT domains.

  2. 02
    Execution

    Domain-by-domain fieldwork and control testing.

  3. 03
    Synthesis

    Cross-domain risk themes and root-cause analysis.

  4. 04
    Reporting

    Audit committee report with remediation plan.

Compliance checklist

What auditors and regulators expect to see.

What a comprehensive 360° IT audit covers — mapped to COBIT 2019, ITIL 4, ISO/IEC 20000-1 and ISO/IEC 27001.

  • IT governance and operating model

    Board oversight, IT strategy, investment approval and policy framework.

  • Infrastructure and operations

    Network, data centre, end-user computing, monitoring and capacity management.

  • Application portfolio and SDLC

    Inventory, ownership, change management and secure-development controls.

  • Cloud and SaaS governance

    Shared-responsibility, residency, identity and exit controls per workload.

  • Cybersecurity and IAM

    Identity, privileged access, vulnerability, detection and response posture.

  • Third-party and supplier IT risk

    Onboarding, contracts and ongoing monitoring of material IT suppliers.

  • Change, problem and incident management

    ITIL-aligned with measurable KPIs and audit trail.

  • Business continuity and IT-DR

    Tested recovery plans aligned to documented RTO/RPO per critical service.

Benefits

What you walk away with.

Single view of IT risk

One report replacing fragmented domain-level audits.

Maturity score per IT domain

COBIT/ITIL ratings for governance, ops, security, change and recovery.

Audit-committee ready output

Heat map, themes and root-cause analysis — not just findings.

Investment prioritisation

Risk-ranked remediation feeding the IT capital plan.

Cross-functional alignment

Surfaces dependencies between IT, security, risk and the business.

Reusable for ISO 20000-1 and 27001

Evidence and findings re-purposed for certification readiness.

FAQ

Frequently asked questions.

Who typically requests a 360° IT audit?+

Audit committees, new CIOs, post-merger integration teams and regulators of financial and critical-sector entities.

How long does a 360° IT audit take?+

Typically 8 to 12 weeks depending on the number of domains, locations and applications in scope. Larger group structures take up to 16 weeks.

How is this different from an internal audit?+

Internal audit is a recurring assurance function. A 360° IT audit is a one-off, broad-scope diagnostic — usually triggered by a new CIO, M&A activity, audit committee request or regulator letter.

Will it disrupt our IT operations?+

No — most fieldwork is read-only (interviews, evidence review, configuration extraction). We agree change windows in advance for any active testing.

What frameworks do you map against?+

COBIT 2019 for governance, ITIL 4 for operations, ISO/IEC 20000-1 for service management, ISO 27001 for security, plus the applicable regulator (CBUAE, SAMA, NCA, ADHICS).

Do you provide an investment roadmap?+

Yes — every finding is risk-ranked and grouped into a 3-year investment roadmap aligned to your IT budgeting cycle.

Can you audit specific domains only?+

Yes — we run domain-specific audits (cybersecurity, cloud, change, third-party, DR) where a full 360° is not warranted.

Get started

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